StopSign Internet Security Blog

It’s getting close to the middle of the school year for most kids, and by now they’re probably pretty comfortable with the swing of things. As such, you’re probably finding your kids on the home computer surfing the Internet, “studying” online (haha), and chatting with their friends the web. As a parent and a tech geek, I’m all for kids learning and playing online. But as the school year progresses, most kids become lax in their safety consciousness when online.

It’s always a good idea to remind your kids about the importance of online safety, but here are three things you should make sure to keep on top of all year long:

• Don’t give out personally identifiable information:

  First names are probably fine, but a last name should always be kept under wraps from anyone your kids interact with online. Other things to keep quite about are the locations of their home and school, frequent hangout spots, and after-school schedules. The last thing you want is some creepy stranger taking a 3 hour drive to visit your kid at little league!

• Keep kids social networking profiles private:

  Places like Facebook allow kids (and adults) to post anything they want at any time they want, with little to no repercussions. Make sure that your kids don’t accidentally invite a web perv into their online life with an open and public profile.

• Let an adult know about cyberbullying:

  Cyberbullying is no joke, and it’s happening more and more. Be sure to keep an open and honest dialog with your kids about online harassment, whether it’s about them, their friends, or someone they know at school. No child should have to live in fear or shame because of a cyberbully.

If you keep those three things alive and well during the entire year, your kids will have a much better, and safer, time on the Internet.

If you’re a parent, you’ve undoubtedly heard about cyberbullying in the media. If you’re a student, there’s a good chance you’ve not only heard about it, you may have been the victim of a cyberbully, or maybe one of your friends has been the target of an attack. The fact is, with the explosive growth the Internet has had since the early 1990′s, cyberbullying has become more and more prevalent and no one seems to be immune.

Just like bullies in the real world, cyberbullies get pleasure from tormenting their victims and the feeling of power from doing it. The reasons for their actions vary, but the end result is almost always the same for the victim: pain, hurt, revulsion, broken confidence, and in the worst cases, death. There’s no guarantee that you, a friend, or a loved one won’t be bullied online, but there are steps that you can take to help lessen their effect and maybe even get them to stop altogether.

Keeping in mind that every case is different, here are some tips that parents, students, and anyone else who may be dealing with a bully can use to help diffuse the situation. With any luck the days of dealing with threatening and/or harassing people will be short lived.

• Block any cyberbully you meet online:

  If they can’t contact you, it’s much harder to annoy you. Most services and/or social networking websites have a way to block another user, and if you or someone you know is being bothered, don’t be afraid of blocking them.

• Remember that cyberbullying is a big deal:

  It’s never OK for anyone to harass you, belittle you, or threaten to harm you. If you’re dealing with a bully, make sure to tell a trusted person like a parent, guardian, or teacher. The quicker a responsible adult knows about the situation, the quicker it can be resolved.

• Don’t delete any threatening or harassing messages:

  In many cases bullying comes down to a “he said/she said” scenario. If you’ve been bullied and you have hard evidence, keep it to prove your case. Without it, you’ll have a hard time convincing anyone else otherwise.

• Don’t pass along cyberbullying messages:

  If a friend or relative asks you to forward anything harassing to someone else, or if they ask you to join in harassing someone, just say no. Don’t be a part of the problem, be part of the solution.

• Don’t open or read messages from a cyberbully:

  It may be hard to do, but if someone continually sends you emails, instant messages, or phone calls that threaten or harass you, don’t respond. Most bullies thrive on your reaction, and not letting them get to you lessens the likelihood that they’ll continue.

• Report cyberbullying to a trusted adult:

  Friends, parents, teachers, law enforcement officials… any of these people can help you if you’re being cyberbullied. And if you’re threatened with physical harm, inform the local police immediately.

Keeping safe from cyberbullies is often a matter of removing their ability to bother you and/or just ignoring them. If that doesn’t work, it’s time to get other people involved. Don’t be a victim, stand up for your rights, and be safe!

If you’re looking for a site that really puts the “social” in social media then look no further than Twitter. In our experience the majority of people on Twitter are super friendly, but every now and again you’ll run into a creep who feels it’s his or her mission in life to make you miserable, whether it’s harassing your or sending you spam. It’s usually enough to block unwanted Twitter followers, but some people step over a line and you might need to do more than just block them from your account.

We’ve come up with a list of 10 Twitter safety tips to help you avoid the less-than-scrupulous people and navigate around some of the other hassles that come with social media.

• Keep personal info personal.

  Don’t share any personal information like telephone, email address, the location of your home, etc. The more you give out, the more likely you’ll find yourself with a cyberstalker, and we feel that this is an especially important Twitter safety tip. Also, be careful with any geolocation service you use (even Twitter’s own), and never tweet your location from home!

• Careful who you follow.

  It’s not necessary to follow everyone who follows you. First off it’ll start to clog up your Twitter feed when you have hundreds or thousands of followers, but secondly you’ll open the door to people who are looking for an easy mark instead of a new friend. Follow, and be followed, with caution.

• Beware of phishing.

  Phishing attacks make their rounds through DMs (or “Direct Messages”) all the time. Before you respond to a DM, make sure it’s legit.

• Only use trusted Twitter apps.

  Limit which Twitter applications you use, and try to only use those which use the OAuth method of connecting to Twitter. And before you give a Twitter application a thumbs up to connect to your account, do some quick research and make sure that any app you use is reputable.

• Strong password, secure account.

  Change your password regularly and use a strong password. This is probably the easiest, as well as one of the most effective, Twitter safety tips we can give.

• What did you click on?

  Shortened URLs are great for keeping in the 140 characters, but that makes it harder to tell where the link takes you. Some Twitter clients, like TweetDeck, allow you to preview the destination URL before you click through. There are also several Firefox addons that will reveal the final destination of a shortened URL. And if worse comes to worse, you can always add a “+” to the end of any bit.ly URL to see its information page.

• Don’t believe everything you read.

  Mama always said there’s no such thing as a free lunch, and it goes doubly so on Twitter and other social media sites. Scammers and spammers abound, and they’d love to get their hooks on you, so be wary of any offers, contests, or messages that promise the world.

• Parental guidance suggested.

  Parents need to educate themselves about Twitter and pass that knowledge to their children. We recommend that parents set limits on when their children can use Twitter, as well as appropriate ages to use social media without parental supervision.

• Report threats and cyberbullying.

  If you receive a threatening message on Twitter, contact your local law enforcement agencies as well as Twitter support. Cyberbullying and harassment is a growing problem online, and there’s no good reason to stand for it.

• Don’t go it alone.

  A tweetup is a great way to meet local tweeps, but do it smart. Never arrange to meet someone alone in real life through Twitter. Always go with a friend, and in a public place.

Using these Twitter safety tips should help keep you less likely to be bothered with the down side of social media and enjoy the great things that Twitter has to offer.

You don’t need us to tell you how important online safety for your family is, especially if you have kids still living at home. Local and national news sources help illustrate this point almost every day with stories about online scams, Internet perverts, and worse. But today we’re going to help you prevent any more of those stories by giving out some basic online safety tips for you and your family.

With the proper guidance, you can help make sure that you’ve done everything you can to help your kids surf safely on the Internet. Take a look at the list we’ve compiled below and see if there’s anything here you haven’t tried yet.

1. Always sit with younger children when they’re online. Keep a few bookmarks that they can easily access to get to kid-friendly web sites.

2. Help your kids create fun online nicknames that don’t give away personal information.

3. Keep any computers that are connected to the Internet in an open area where your children can be easily supervised.

4. Ensure that your kids aren’t sharing personally-identifiable and/or sensitive information with people they meet online. Examples of info to keep private include:

   • his/her real name,

   • the physical address of their home,

   • whether or not their parents, guardians, or other responsible adult are home,

   • any phone number (home or cell), or

   • passwords.

5. Let them know that it’s not OK to use the Internet to gossip, cyberbully, or threaten anyone online, even if they mean it as a joke.

6. Let your children know that it’s OK to tell you if something (or someone) on the Internet makes them feel uncomfortable or threatened.

7. Make sure they know it’s never OK to meet an online friend without parental permission.

8. Set clear rules for appropriate Internet use. Things you should consider are the types of web sites that are off limits, specific Internet hours, and what (if any) information can be shared online.

9. Talk to your children about what web sites they visit and who they’re chatting with.

10. Talk with your kids about computers and be open to their questions.

The online safety tips we’ve listed above are a good starting point for any family with children who are old enough to use computers, but they are by no means an exhaustive list. Monitor how much your kids use the Internet, see what’s working and what isn’t, and stay involved.

If you think we’ve missed anything, or if you have a story about how your family talks about online safety, please leave a comment below. We’d love to hear from you.

Today’s kids are spending more and more time online in chat rooms, texting via cell phone, and using every digital gadget available to them to communicate with their friends. Not only are they chatting with friends from their schools and neighborhoods, but they’re also meeting new people online and talking with them, too. In most cases the chats are fun and friendly, but there is a growing concern over a dark side of these digital discussions: cyberbullies.

What is cyberbullying?

The National Crime Prevention Council defines cyberbullying as: “Online bullying, called cyberbullying, happens when teens use the Internet, cell phones, or other devices to send or post text or images intended to hurt or embarrass another person.”. Emails, IM‘s, Twitter posts, text messages, MySpace pages… any digital resource can, and likely has been, used for the purposes of cyberbullying.

Warning signs of cyberbullying and harassment.

There’s a large variety of ways that a bully can harass a victim online. A few examples are creating or altering photos in a suggestive manner, continually sending the victim hateful messages, rallying a larger group of people to humiliate someone, and spreading false rumors in order to hurt or embarass the target.

Everyone reacts differently to harassment, but there are some classic warning signs that somehing is wrong. The victims of cyberbullying may:

• Become uncharacteristically withdrawn or antisocial
• Have trouble sleeping, or possibly have nightmares
• Avoid going online or using their cell phone
• Unexpectedly shut down a computer when others come near
• Ask questions about revenge, death, or suicide

At the first sign of any of these, or other unusual behavior, parents, teachers, and other responsible adults should take note and talk to the child. Catching these things early is a key to prevention. And if you come across any bullying, make sure to save any evidence (save emails, print the screen with chats, etc.).

Cyberbullying in the news.

In recent years there have been several high-profile stories in the press regarding cyberbullying. Not only do these stories bring to light the wide-ranging impact of cyberbullying and other forms of digital harassment, but they also illustrate that it’s not just teens bullying other teens. Here are a few examples:

• Adults targeting children in revenge schemes via Craigslist
• Online predators using an online game to find a victim
• Groups of kids and adults harassing an individual with tragic results, such as the MySpace suicide of Megan Meier

How do we stop cyberbullies?

Early detection of harassment is key, though it’s not always easy to find. Staying on top of your child’s internet and cell phone usage is one way to be in the loop. And don’t worry about keeping tabs: it’s not snooping or invading their privacy, it’s looking out for their well being!

We’ve come up with a short list of 5 cyberbullying prevention tips to help parents and their children stop cyberbullying in it’s tracks:

1. Report cyberbullies:

   As with any bully, make sure that your kids know that it’s not OK for this to happen to them. They should also tell a responsible adult: parents, teachers, etc. Parents and other adults should take the information seriously and should report any instance of harassment to the authorities (police, school administrators, etc.)

2. Education = prevention:

   Talk with your kids and let them know the ramifications of cyberbullying: fear, embarassment, and other negative reactions.

3. Consider a contract:

   There are plenty of examples of fair use contracts between parents and children online that have clear, concise rules of internet and cell phone usage. Find a few examples and discuss them with your kids so that they know what is expected of them and get a written promise of compliance.

4. Look for warning signs:

   Red flags that show up when a child is the victim of a cyberbully include (but aren’t limited to): being nervous when downloading emails or IM’s, becoming angry when online (or just after going offline), being uncharacteristically withdrawn from friends and family, the unexpected absence of any cell phone usage, and avoiding any time online.

5. Get informed, stay informed:

   Keep an open door policy with your kids so that they know they can come to you at any time to discuss problems that may arise both online and offline.